Friendly, knowledgable staff

Live technical support

On-line help and updates

Beachfront Host's Services are perfect for both "newbies" and seasoned technical professionals. Monitoring, maintaining and managing a server is an involved process. Non-technical people rely on us to ensure the security and functionality of their service. Technical people rely on us for our around the clock continuous monitoring and personal attention.

The Beachfront Host difference is about personalized support. A "reinstall" should not be considered the solution to every technical problem. Beachfront Host customers are confident in the knowledge that if something goes wrong our specialized monitoring system alerts our technical team immediately. Our technicians will then fix the problem and also look into the cause to prevent the issue from reoccurring. Our clients then receive a full report on what happened and what we did to resolve it.

Beachfront Host's Services start even before your account comes online. From your first contact, our sales team is trained to work interactively with you to understand your specific needs. We will help you pick the appropriate hosting package and prepare your order for coming online.

Pre-Sales Support

• Detailed answers to your questions
• Compatibility checks
• Custom requirements analysis
• Product consultations

Ongoing Support

• Security updates & troubleshooting
• Port monitoring
• Service monitoring
• Operating system patches & upgrades
• System monitoring
• Technical advice & assistance

Twenty-four hours a day, seven days a week, fifty-two weeks a year, technicians maintain and carefully monitor every segment of the network, from the programs running on the smallest server to core routers and network connections.

Beachfront Host is proactive in its efforts, making use of sophisticated network diagnostics which monitor the entire network for problems of all kinds. A problem can be detected, isolated and diagnosed by the system in fewer than fifteen seconds - often before clients ever know that a problem existed.

Beachfront Host also makes use of a portal website developed to provide information to clients. This includes a network status notification system which posts important messages about network issues or outages, both on our network and across the Internet.

Existing Clients

If you're an existing client you can log into our Client Resource Center